A new COVID-19 check-in card is being made available for people who do not have a smartphone or have trouble using QR codes through the Service NSW app.
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Customers will be able to present the card at supermarkets and other essential retail businesses to scan as a faster and safer way to complete the self-service web app check-in or paper sign-in currently used by customers without a smartphone.
Customers can download and print their COVID-19 check-in card or have a plastic card mailed to them. Their contact details will be securely stored within the QR code, which will prepopulate the webform when scanned by the business.
In response to customer demand Service NSW is also rolling out two further enhancements to the Service NSW app.
The first will allow customers to review their check out history and add check out times and the second to make it easier for customers to sign into the Service NSW app wearing a mask.
he additional features will be available inside the Service NSW app from mid-August.
Customers will be able to register for their COVID-19 check-in card via the Service NSW website or by calling 13 77 88 from Friday, August 13 and can opt to receive it via email to print at home, or via postal mail.
