Lifeline Mid Coast has clicked over its 30th year of operation.
The service was established in 1988.
Marketing coordinator Lisa Willows says Lifeline Mid Coast was built on a commitment to reach out to those in crisis, whenever they need it and wherever they are.
"We offer real support when difficulties seem overwhelming," she said.
"Our passion to help people is sustained today, more than ever before.
"Since starting our operations, the telephone crisis support team has answered more than 400,000 callers in crisis, trained over 1000 telephone crisis supporters and facilitated more than 500 support and training groups."
The centre provides targeted services such as support after suicide groups for those bereaved by suicide, and a range of community training opportunities that raise awareness in suicide prevention, domestic violence and mental health.
"This support includes the Eclipse group and Australia first group for suicide survivors," Ms Willows said.
Despite their best efforts, suicide remains a leading cause of death for Australians aged between 15 and 44, according to the Australian Bureau of Statistics.
Our approach to suicide is based on the belief that it is possible to either intervene or interfere in a suicide crisis through simple actions such as connecting with our callers and offering appropriate support.Lisa Willows
"We understand that a person can experience crisis for many reasons and research into suicide suggests that while there are reasons for crisis, two perceptions stand out as being leading factors in suicide; a sense of isolation and feelings of hopelessness.
"Our approach to suicide is based on the belief that it is possible to either intervene or interfere in a suicide crisis through simple actions such as connecting with our callers and offering appropriate support.
"It is this simple approach and our willingness to listen that saves lives."
Lifeline Mid Coast funds suicide prevention and awareness programs through its retail arm and community fundraising.
Lifeline Mid Coast CEO Catherine Vaara acknowledged the retail arm of the operation.
"These operations are the sole reason that we are able to continue our life saving service,” she said.
"We would like to thank the 300 plus volunteers of Lifeline Mid Coast, who are the lifeblood of our service."
Lifeline Mid Coast services a population of 190,000 people living on the Mid North Coast of NSW.
The area stretches from Nambucca Heads to Bulahdelah.
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