In the lead up to R U OK Day on September 14 Sane Australia has released tips for responding to someone who isn't OK.

►A simple, ‘I’m sorry to hear that’ is a good response. You might follow this up with, ‘Would you like to talk about it?’ to open up the conversation if the time and situation is appropriate. If not, agree on a more suitable time to talk.

►Sometimes it can help to mention any changes you’ve seen that have caused concern. For example, if someone seems more withdrawn than normal (which can be a symptom of depression) you could say ‘I’ve noticed that you’ve not wanted to come out much lately. Is there something worrying you?’

►There is great comfort to be given by simply listening and caring. There are often too few opportunities in our busy lives for connections based on these simple kindnesses. Sometimes, too, people find it easier to talk when doing something like going for a walk, rather than sitting across a table from someone.

Watch this documentary from the Out of the Shadows Walk hosted by Lifeline Mid Coast at Port Macquarie:

►Focus on asking questions rather than trying to provide answers. Giving people a chance to share their experiences and voice their concerns without judgement is of great benefit. It helps people to feel less alone and more hopeful. Remember that responsibility for finding solutions does not lie with you. The best solutions are generally reached by the person themselves.

►Check whether they are connected to professional support. If someone is thinking about suicide, it’s especially important they know that help is available. Lifeline has support available 24 hours a day, or in an emergency call 000. Find out more about how to help when someone is suicidal.

For more information and resources on R U OK day go to: www.ruok.org.au

If you or anyone you know is seeking crisis support: