Telstra upgrade to improve service

Better coverage: Telstra says its new tower at Sancrox Road will provide better coverage.
Better coverage: Telstra says its new tower at Sancrox Road will provide better coverage.

Telstra customers should benefit from improved services with the installation of a new tower near Sancrox Road.

The upgraded tower will provide 4GX coverage for customers in that area and along the Pacific Highway, said Telstra Country Wide area general manager Mike Marom.

“In terms of customer benefits, it will benefit any Telstra customer in that area and or travelling through that area who was a 4GX compatible device. It also helps 4G customers as it provides extra bandwith,” he said.

“It is also worth noting that Telstra towers in Port Macquarie and around the airport have been upgraded to 4GX over the past two years.

“The introduction of 4GX was designed to ensure customers continue to enjoy the best coverage, network reliability and consistently fast speeds as more activity, more people and more devices come on to Telstra’s mobile network.”

Mr Marom said Telstra customers are relying on mobile connectivity more than ever. The explosion in applications, shift towards mobile video consumption and use of mobiles in commerce means demand for connectivity continues to grow strongly.

He said 4GX sets a new benchmark in mobile internet speeds in Australia allowing people to download, share, stream and connect faster than ever. 4GX is based on Telstra’s new 700MHz spectrum and delivers higher typical mobile speeds on compatible devices, allowing more Australians to experience ultra-fast mobile internet. 

It also uses sophisticated LTE Advanced technology to bring together Telstra’s 1800MHz and 700MHz 4G spectrum bands to supercharge mobile web speeds even further on compatible devices.

Customers using compatible devices such as the Samsung Galaxy S7 and Telstra Wi-Fi 4GX Advanced III in 4GX areas are set to enjoy typical download speeds of 5 to 150Mbps – which means top speeds three times as fast as those typically available on Telstra’s existing 4G service.


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