Branch Manager

Branch Manager

Darwin

• Largest family-owned equipment hire company | Ongoing training & development
  
• Amazing Career Development Opportunity - Competitive Salary package + Car
  
• Positive & supportive Team and company culture - certified Great Place to Work
  

About the role

As the BRANCH MANAGER, you will manage an engaged team of branch staff to achieve a culture of safety and customer service, whilst delivering financial and quality outcomes.

• Lead the branch team and engage team in Reaching Best conversations to drive and maximise branch revenue and achieve budget
• Manage the branch P&L
• Plan branch staffing in collaboration with the Area manager to meet profitability targets;
• Ensure all rostering and time worked information is correct and completed for payroll process within the required timelines
• Prepare end of month reports and action business lost
• Ensure equipment maintenance, servicing and workshop meets QOM standards
• Develop customer relationships and network to identify business development opportunities
• Role model and coach safe behaviour in accordance with Kennard's Safe Work policies and procedures, including PPE, manual handling techniques, lifting limits, and safe driving
• Provide regular feedback and development to branch staff, as well as conduct performance appraisals to drive performance and capability

About you

• Demonstrated previous experience leading a team in a management/supervisory role, with the ability to effectively delegate, coach and develop others
• Strong financial acumen and experience managing P&L's
• Outstanding customer service leadership including demonstrated ability to role model customer service standards and positively manage customer complaints
• Experience in working within a network operation where collaboration with others has been an important part of success

Why join the family

• We are Australia and New Zealand's largest family-owned equipment hire company
• We are a great place to work certified employer offering a great company and team culture no matter where you work
• Our values are at the heart of everything we do; One Family, Fair Dinkum, Taking Hire Higher & Every Customer a Raving Fan
• We offer great Benefits & Rewards such as;
  
  • Profit Share bonus
  • Paid Parental Leave
  • Extensive training and development throughout your career with us
  • Career progression and internal transfer opportunities - across state and international borders
  • Staff discount rates on our hire gear
  • Access to our employee benefits program including discounts on insurance, eye care, travel and more!
  • Annual Awards night, Team BBQs and many other fun social events

Please note: Background/Police Checks will be carried out as part of the recruitment process