Nominated by her friend Joanne Willoughby, Marg said she was stunned to hear her named announced at the awards day at Parliament House.

"Basically I was nominated for helping my adopted daughter Kirsty and her two small children," she said humbly.

Marg was added to a support group for fellow Facebooker's suffering with mental illness and other issues, when she scrolled upon a post from a then stranger.

"Kirsty put up a post saying she was so many days free from self harm but said she was not sure how long she could continue.

"I don't know why I decided to comment but I did and we spoke for over an hour through the comments.

"That conversation stopped her from self harming that night and I was happy to have helped," Marg said.

Weeks had gone by and Marg noticed Kirsty's absence from the group and became worried, so she posted on the group in the hope to hear from her.

"A couple of weeks later she private messaged me and thanked me for noticing she was missing. Kirsty was living three hours away from Port Macquarie so I asked her if she would like to move here with us and she did."

Kirsty had a history of living through domestic violence and abuse, was self harming and intended to take her own life, but after forming a strong bond through Facebook with Marg and eventually moving to Port Macquarie with her two sons, she started a new life.

"Kirsty and her young sons have been living with us for about four years now, we formed a strong bond on Facebook and it has grown so much since then," she said.

Joanne said as a close friend she was sceptical of the relationship at first and worried she may be "taken for a ride".

"Since then, Kirsty and her boys have moved in with Marg and her husband, Phil, and their son. They have become a wonderful family and Kirsty has come along in leaps and bounds," she said.

With counselling Kirsty turned her life around, has a solid job and can provide for her boys.

"All she needed was the help of a kind stranger who turned out to be the mother she had always wanted and most certainly deserved.

"Marg has been selfless in this journey and has put up with some terrible times getting Kirsty to this stage of her recovery. Kirsty still has a long way to go, but with Marg's love and guidance there is no doubt she will get there," Joanne said.