My husband and I recently went to Port Macquarie for a wedding held on Valentine’s Day and through a comedy of errors we ended up having to return our hire car on Saturday, February 15, at an industrial site - not the airport as arranged. We were standing outside the Bunnings store - trying to get our bearings - and a driver, Sarah asked if she could be of any assistance.

We told her our predicament and she very kindly offered to drive us back to our motel in Gordon Street.

Sarah could have easily have given us directions or offered to assist by calling a cab, as she was picking up her daughter Annabelle from her shift at Bunnings, but through the kindness of her heart went the extra for us.

We would like to say thank you very much to Sarah, Annabelle and their family (as we undoubtedly put them out too) for making our stay in Port Macquarie a lovely experience.

Thank you so much.

Michele & Phil Russell, Glen Iris, Victoria